Our Terms & Conditions
Discover the rules and agreements governing your use of our platform.
Welcome to Airplate
Last updated: 10/20/2026
These Terms and Conditions govern your use of our website and services. We are Airplate, eenmanszaak (sole proprietorship) registered in the Netherlands, KVK 92401627, VAT NL004949737B78. By accessing or using our services, you agree to be bound by these terms. If you do not agree with any part of these terms, you should not use our services. We offer a range of services, including standard-priced products and monthly subscription options. These terms provide important information about your legal rights and obligations, and include various limitations and exclusions, as well as information about how any disputes between us must be resolved.
Use of Services
Service Description
Airplate offers various services, including the sale of standard-priced products and monthly subscription plans. Detailed descriptions of these services are available on our website.
Permissible Use
You agree to use our services only for lawful purposes and in a manner consistent with the terms outlined here.
Restrictions
You may not misuse our services, including engaging in illegal activities, infringing upon intellectual property rights, or disrupting our services or servers.
Changes to Services
Airplate reserves the right to modify, suspend, or discontinue any part of our services at any time, with or without notice.
User Responsibilities
You are responsible for all activities conducted under your account and for ensuring that your use of our services complies with all applicable laws and regulations.
Account Registration and Security
Account Creation
To access certain features of our services, you may need to create an account. You must provide accurate and complete information during the registration process.
Account Security
You are responsible for safeguarding the password that you use to access our services and for any activities or actions under your password. Airplate cannot and will not be liable for any loss or damage arising from your failure to comply with this security obligation.
Notification of Breach
You agree to notify Airplate immediately if you become aware of any breach of security or unauthorized use of your account.
Account Restrictions
Airplate reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.
Payment Terms
Standard-Priced Products
For purchases of standard-priced products, payment is due at the time of purchase. Prices are listed on our website and may be subject to change.
Monthly Subscriptions
For monthly subscription services, you will be billed in advance on a recurring, periodic basis. Your subscription will automatically renew each month at the then-current subscription rate unless you cancel it.
Cancellations and Refunds
Cancellation and refund policies for both standard-priced products and monthly subscriptions are detailed in our Cancellation and Refund Policy.
Payment Methods
Airplate accepts various payment methods, as detailed on our website.
Late Payments
Late payments may incur additional charges or result in suspension of service.
Billing Information
You must provide current, complete, and accurate billing and credit card information and promptly update all information to keep your billing account current, complete, and accurate.
Cancellation and Refund Policy
Cancellation of Services
You may cancel your subscription services with Airplate at any time. The cancellation will take effect at the end of the current billing cycle.
Refunds for Standard-Priced Products
If you are not satisfied with a standard-priced product purchased from Airplate, you may request a refund within a specified period from the date of purchase, as detailed on our website.
Refunds for Monthly Subscriptions
Refunds for monthly subscriptions are generally not provided. However, exceptions may be made at Airplate's discretion in certain circumstances.
Process for Requesting Refunds
To request a refund, you must contact Airplate's customer service department and provide the necessary details of your purchase.
Refund Eligibility
Eligibility for refunds will be determined in accordance with the specific terms and conditions of the product or service purchased.
Intellectual Property Rights
Ownership of Content
All content provided on Airplate's website and services, including but not limited to text, graphics, logos, images, and software, is the property of Airplate or its licensors and is protected by intellectual property laws.
Use of Content
You may not use, reproduce, distribute, modify, display, or perform any content from Airplate's services without prior written permission from us or the respective licensors.
User-Generated Content
If you post or submit content to our services, you grant Airplate a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.
Trademark Information
The trademarks, logos, and service marks displayed on our services are the property of Airplate or third parties. You are not permitted to use these marks without the prior written consent of Airplate or the third party that owns the marks.
User-Generated Content
Responsibility
You are solely responsible for any content you create, upload, post, send, or store through our services. Airplate is not responsible for the content's accuracy, legality, or reliability.
License to Airplate
By submitting user-generated content, you grant Airplate a non-exclusive, worldwide, royalty-free, perpetual, and irrevocable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such content in connection with the operation of the services.
Prohibited Content
You agree not to post or transmit any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material, or any other content that could give rise to any civil or criminal liability under the law.
Content Removal
Airplate reserves the right, but is not obligated, to review, monitor, or remove user-generated content at our discretion and without notice.
Privacy Policy
Reference to Privacy Policy
This section refers users to Airplate's Privacy Policy, which is a separate document detailing how Airplate collects, uses, stores, and protects users' personal information.
Data-Rights Requests
The Privacy Policy describes the rights people have over their personal data. Requests to exercise them are made through the privacy request form at airplate.ai/privacy-request and are handled manually by the Airplate team. Airplate holds no security or privacy certification.
Consent
By agreeing to these Terms and Conditions, users also acknowledge they have read and understood the Privacy Policy.
Updates
Users are encouraged to regularly review the Privacy Policy, as it may be updated from time to time to reflect changes in legal requirements or business practices.
Disclaimers and Limitations of Liability
Service "As Is"
Airplate provides its services on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability or fitness for a particular purpose.
Use at Own Risk
You expressly agree that the use of Airplate's services is at your sole risk. Airplate does not warrant that the services will be uninterrupted, timely, secure, or error-free.
Limitation of Liability
To the fullest extent permitted by law, Airplate shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, resulting from the use or the inability to use the services.
Content Accuracy
Airplate does not warrant the accuracy or completeness of information, text, graphics, links, or other items contained within the services.
Jurisdictional Limitations
Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations may not apply to you.
Indemnification
User's Agreement to Indemnify
You agree to indemnify, defend, and hold harmless Airplate, its officers, directors, employees, agents, licensors, suppliers, and any third-party information providers to the service from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these Terms and Conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the service using your account.
Modifications to Terms and Services
Right to Modify
Airplate reserves the right, at its sole discretion, to change, modify, add, or remove portions of these Terms and Conditions at any time. It is your responsibility to check these Terms and Conditions periodically for changes.
Notification of Changes
Changes to the Terms and Conditions will be effective immediately upon their posting on our website or notification to you, unless otherwise specified.
Continued Use
Your continued use of the Airplate services following the posting of changes will mean that you accept and agree to the changes.
Governing Law and Jurisdiction
Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Airplate operates, without regard to its conflict of law provisions.
Jurisdiction
Any disputes arising from or relating to these Terms and Conditions, the services, or any transactions with Airplate will be subject to the exclusive jurisdiction and venue of the courts in the same jurisdiction as Airplate. By using Airplate's services, you consent to the jurisdiction and venue in these courts.
Dispute Resolution
Informal Resolution
Before filing a formal legal claim, you and Airplate agree to attempt to resolve any disputes informally by contacting each other via the contact information provided on the website.
Arbitration Agreement
In the event that a dispute cannot be resolved informally, you and Airplate agree to resolve any claims relating to these Terms and Conditions or the services through final and binding arbitration, except as set forth under exceptions to the arbitration agreement below.
Exceptions to Arbitration Agreement
Either party may choose to bring a lawsuit in a court of law only for disputes relating to intellectual property rights or where arbitration is not permitted by law.
No Class Actions
You and Airplate agree that any arbitration will be limited to the dispute between Airplate and you individually. Neither you nor Airplate will seek to have any dispute heard as a class action or in any other proceeding in which either party acts or proposes to act in a representative capacity.
Contact Information
For any questions or concerns regarding these Terms and Conditions or any issues related to the services provided by Airplate, please contact us at:
Email:
info@airplate.ai
Mailing Address:
Veeringstraat 41, 1502 NK Zaandam, Netherlands
We are committed to promptly addressing your inquiries and concerns. For specific issues such as technical support, billing, or account management, please use the dedicated contact details provided on our website.